Client End Point Systems Administrator

Client Endpoint Systems Administrator

Reports To: Endpoint Manager

Summary: Promote the Savers Corporate vision by analyzing, installing, troubleshooting, and maintaining areas of the enterprise, including client/server systems and applications,  systems diagnostics, user account management, software deployment, Imaging, and endpoint protection, in order to maintain a stable environment for end users and internal customers in a medium to large corporate environment.

Required Knowledge, Skills, and Abilities:

• Responsible for the creation, maintenance, configuration, and reliable operation of physical and virtual endpoint devices
• Install and upgrade computer components, operating systems and software as required
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
• Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
• Perform or delegate regular endpoint operations and implement appropriate processes for endpoint remediation
• Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
• AD / AAD / M365 operations and support
• Interact with customers and staff at the technical level, as required
• Other duties as assigned

Required Education, Training and Experience:

• Associate or Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required
• 5-10 years system administration experience
• SCCM and Intune administration experience required
• Strong knowledge of system hardware, software and all MS Operating Systems
• Experience with scripting and automation tools
• Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols

Physical Requirements:

• Ability to occasionally lift up to 30 lbs

Tools and Equipment Used:

• Laptop or desktop computer, SW admin consoles, servers
• Mobile telephone

Travel:

• Note - Travel (10% or less)

Work Address:

• SSC Boise, ID or Bellevue, WA