Cloud Dev Ops Engineer

Job Title: Cloud Dev Ops Engineer

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

What you can expect:

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

Benefits offerings including:

• Bundled health plans such as medical, Rx, dental and vision
• Company-paid life insurance for extra protection and peace of mind
• Programs to stop smoking, diabetes management coaching, and on demand care options.
• A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
• Paid time off from work for leisure or other hobbies.
• A range of mental health services to assist you in managing daily life.

What you’ll be working on- 

Summary: 

The Enterprise Application Services team is looking for a Cloud DevOps Engineer that understands the value of DevOps and knows the importance of owning their “stuff”. The ideal candidate will have at least five years of experience working in a hybrid-cloud environment with a variety of applications, including custom web applications and COTS applications. They would be joining a team that serves as the protector of Savers’ critical business systems that support hundreds of retail stores and thousands of employees. This includes application installation and deployment, system configuration, application monitoring, and tier 2/3 application support.

Essential Job Functions:

• Automate pipelines and environments, build resilient systems and create repeatable process
• Review and ensure security best practices and are upheld within environments
• Participate in the design and development process from definition to deployment
• Administer and maintain policies and procedures for ensuring the availability, security and integrity of business systems 
• Build proactive monitoring and alerting to identify issues before our stakeholders do 
• Administer change control processes and maintain software release levels and system design documentation for all environments for each application 
• Install, upgrade and configure systems as required, often during non-business hours (possibly some nights/weekends) 

• Collaborate with other technical teams to ensure supportable solutions are produced 
• Assists in providing solutions to issues in all areas of technology related to systems. 
• Identifies and initiates changes that continually improve a positive open team environment. 
• Investigate, troubleshoot and resolve systems health and performance issues 
• Create and maintain system-related and auditable documentation, such as business requirements, user guides and process flow 

• Create and update operational document and support knowledge articles’ 
• Resolve systems incident tickets to restore services in a timely manner 
• Participate in on-call support rotation, respond and coordinate support activities in a timely manner 

What you have-

Required Knowledge, Skills, and Abilities:

• Cloud administration, Azure preferred 
• Infrastructure-as-code, Terraform preferred 
• CI/CD pipeline creation and management, Azure DevOps preferred 
• Application performance monitoring (APM) and infrastructure monitoring 

• Windows Server Administration 
• TCP/IP networking knowledge and troubleshooting, including subnetting concepts and DNS 
• Relational databases (RDBMS), especially Microsoft SQL Server (MSSQL) 
• Client-server systems, including web-based applications, especially C#/.NET Framework/.NET Core 
• Scripting and automation, especially PowerShell 

• Preferred: Linux experience  

Minimum Required Education, Training, and Experience:

• Technology focused degree and/or certifications preferred 
• 5+ years of relevant experience 

Physical Requirements:

• Ability to express or exchange ideas utilizing the spoken word.
• Ability to receive detailed information through verbal communication and make the discriminations sound.
• Ability to receive detailed information visually through written communication (both physical and electronic).
• Ability to lift and carry up to 25 lbs.

FLSA Status:

• Exempt

Travel:  

• 0-5% 

Work Address:  

•   Remote in Boise, ID SSC

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