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We are a for-profit company that champions reuse. Shopping in our stores doesn’t support any nonprofit, but donating your reusable goods does. We pay nonprofits for your stuff, helping them fund programs in our communities. TVI, Inc. is a registered professional fundraiser where required.

Retail Warehouse Supervisor

Retail Store Management

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Location: Brooklyn Park, MN, United States
Job ID: 2019-17330

Job Title: Area Supervisor 

Who we are:   

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at   

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.  

 What you can expect:  

  • The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
  • To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
  • An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. 

What you get:  

Comprehensive onboarding and training from day one.  

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.  

Benefits offerings including:  

  • Bundled health plans such as medical, Rx, dental and vision
  • Company-paid life insurance for extra protection and peace of mind
  • Programs to stop smoking, diabetes management coaching, and on demand care options.
  • A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
  • Paid time off from work for leisure or other hobbies.
  • A range of mental health services to assist you in managing daily life.

What you’ll be working on:  

Accountable for the overall management & oversight of the day-to-day production workflow of assigned production area within the Central Processing Center (CPC). Directs and supervises the work of team supports and production team members. The Area Supervisor - Central Processing Center is guided by the Savers Vision and Core Values. Reports to the Operations Manager CPC with day-to-day direction from Area Managers.   

  • Supervises the production workflow techniques, efficiencies, standards, and productive work pace in assigned production areas ensuring all sellable items are processed and processing targets are met.
  • Conducts quality control checks to ensure accuracy of sorting/grading/pricing, high standards of condition of merchandise, and full merchandise utilization. Course corrects as required.
  • Identifies non-performance and conducts analysis to clearly understand root cause of issues. Applies key learnings to achieve better results.
  • Works productively, side-by-side with team supports and team members, through hands-on involvement with sorting/grading/pricing and tagging, role modeling proper techniques and pace of work. Ensures team members are working effectively and efficiently.
  • Works closely with Area Managers to ensure proper and consistent flow of the product throughout the processing system.
  • Informs Operations Manager CPC of merchandise supply requirements and merchandise quality issues.
  • Ensures the Savers recycling program is fully leveraged to reduce landfill and allow for further reuse of un-saleable items.
  • Informs the Operations Manager CPC/Area Managers if machinery/equipment is not in good working order. 


  • Informs team members of operating plan targets, work assignments and progress against targets. Tracks and measures progress to targets.
  • Regularly observes, interacts, trains, and coaches the team supports and team members. Provides recognition and candid feedback about performance and behaviors. Communicates performance observations to area manager. 

What you have:   

  • Mathematical skills.
  • Ability to learn and manage the processing system to ensure consistent flow.
  • Ability to learn and use the processing system computer(s) to control the flow of the system.
  • Ability to communicate well in both verbal and written forms.
  • Ability to observe, assess and coach the work of others.
  • Ability to apply common sense understanding to carry out instructions furnished in written and/or verbal form.
  • Ability to reason, make decisions, and use independent judgment in various situations. 

Minimum Required Education, Training and Experience:     

  • High School diploma: Post-Secondary degree/diploma preferred.
  • Results-driven industrial supervisory experience.
  • Sound knowledge of industry-specific equipment.
  • Must possess/obtain a forklift trainer certificate. 

Physical Requirements:     

  • Must be able to frequently lift and carry products weighing less than 5 lbs. Will occasionally need to lift and carry products weighing up to 50 lbs. Occasional pushing and pulling of carts and other conveyance weighing 50 to 250 pounds using 4 – 10 lbs. of force.
  • Frequent reaching out in various levels/directions to inspect/handle merchandise, validate work processes, train/coach/counsel the team.
  • Possess dexterity for complex hand-eye tasks, including keyboarding, writing on documents/forms, merchandise & pricing inspection.
  • Continuous standing, frequent walking and stair climbing, stooping, bending, and twisting and occasional kneeling needed to handle &/or inspect merchandise, validate work processes, train/coach/counsel the team.
  • Frequently required to read written & electronic documents and product labels.
  • Continuously exposed to hazardous machinery (compactor, baler, forklift, conveyors, robots), solvents (cleaners, detergents), radiation (Microwave in break room), continuously exposed to dust and frequently exposed to temperature fluctuations. 

FLSA: Exempt                                    

Travel: Related to position only within geographical area and essential functions or other areas as assigned  

Work Type/Location: 10750 Xylon Ave N, Suite 100 Brooklyn Park, MN 55445  

Savers is an E-Verify employer  

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