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Check out our unique business model.
We are a for-profit company that champions reuse. Shopping in our stores doesn’t support any nonprofit, but donating your reusable goods does. We pay nonprofits for your stuff, helping them fund programs in our communities. TVI, Inc. is a registered professional fundraiser where required.

Market Associate

Retail Store Management

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Location: , United States
Job ID: 2019-17443

Job Title: Market Associate - Remote Eastern US
Pay range: 53,000.00 79,500.00
Savers Benefits
Geographic & job eligibility rules may apply
Healthcare Plans
Comprehensive coverage (medical/dental/vision) at a reasonable cost
Specialized health programs Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)
Paid Time Off
Sick Pay
Vacation Pay
Paid vacation time begins accruing on hire date
Accrual rate ranges from .019 to .038 per regular hour worked
Holiday Pay
Based on position and full-time/part-time status
6 paid holidays plus 1 to 2 additional floating holidays
Team member discounts
Up to 50% off store merchandise
Flexible spending accounts
Use pre-tax dollars for eligible health and day care expenses
Employee Assistance Program (EAP)
A whole suite of free tools and resources to manage lifes challenges and maintain a healthy work-life balance
Life insurance
Company provided peace of mind and the option to purchase a supplemental plan
Additional Benefits
Annual Bonus
Performance Merit Increases
Disability Insurance
Parental Leave
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. Youll often hear us say that we are Thrift Proud. Its the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
What you can expect:
The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
What youll be working on:


The Market Associates(MA)primary job function is to procure high yield, gently used goods for Savers supply channel through theFUNDriveprogram. This is achieved through lead generation; connecting with local non-profits who are aligned with Savers values, such as schools, sports teams, religious, health and community organizations. The MA uses discretion and independent judgement when procuring and developing all relationships and representing the Savers brand. The MA is responsible for maintaining their own book of business, inclusive of procuring prospects, within legal guidelines, and leads through company approved research and networking, along with establishing a robust referral business.
The MA reports to theFUNDriveArea Development Manager and is afield-basedposition that offices out of their home. The Fundraising dept. is a strategic supply chain channel within the Sourcing division.
Essential Job Functions:
Lead Generation
  • Researches and procures leads (nonprofit customers) in their local market. Methodsmaybe:attending or hosting Networking meetings, approved Social Media and referralprograms.
  • Receive and convert leads within Service Level Agreement (SLA) guidelines from various marketing efforts, inclusive but not limited to Facebook, GoogleAdwords, emails
Customer Focus
  • Develops quality relationships through regular follow-up with organizations, measuredby; yield per event, referrals and repeat business
  • Builds and maintains strong relationships with Sourcing partners and local store(s) tocoordinate and facilitate delivery ofFUNDriveresults
Brand Representation
  • Represents the Savers brand in the community through professional presentations at networking events.
  • Demonstrates and explains Savers business model through informative communication.
  • Thorough use and understanding of theFUNDrivetechnology platform (CRM and customer facing portal).
  • Achieves or exceeds contact SLA standards
  • Utilizes CRM service desk and replies to inquiries within the designated time frame
  • Uses reports to analyze and drive business
  • Contact and organization maintenance
Deliverables Achieve/Exceed
  • Conversion rate targets
  • Yield expectations
  • New organization growth
  • Individual volume plan/expectations
  • Event forecasting within approved guidelines
  • Targeted use of Social Media Pledge Page
What you have:

Required Knowledge, Skills and Abilities:

  • Use ofsales life-cycle
  • Ability to discover opportunities and develop a sales pipeline through various social andprofessional networking methods
  • Ability to communicate effectively and remain calm and courteous
  • A desire to sell and represent the Savers brand
  • Experience with Power Point and giving presentations
  • Ability to talk to multiple levels of an organization
  • Self starter- Solutions focused mindset
  • Working knowledge of sales management technology systems such as CRM/Salesforce
  • Proven ability to achieve goals, analyze reports and drive results through data
  • Excellent time management, project coordination and follow through skills
  • Ability to work independently and as part of a team
  • Ability to influence store activation
  • Experience of not only speaking to groups but to listen effectively
  • Remain flexible and agile
Minimum Required Education, Training and Experience:
  • 2-3 years prior work experience in sales and/or event planning
  • Sales experience preferred

Physical Requirements:
  • Must be available to work nights and weekends
  • Familiarity with Microsoft Office programs and sales management systems
  • Availability to travel for business meetings 2-4 times a year
FLSA Status
  • Exempt (salaried)
Other Information
  • Valid drivers license and auto insurance
  • Needs to have a vehicle or adequate transportation
  • Availability to travel for business meetings 2-4 times a year
Work Type/Location:
  • Remote position in Eastern US
Savers is an E-Verify employer
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