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Check out our unique business model.
We are a for-profit company that champions reuse. Shopping in our stores doesn’t support any nonprofit, but donating your reusable goods does. We pay nonprofits for your stuff, helping them fund programs in our communities. TVI, Inc. is a registered professional fundraiser where required.

Leave Program Specialist

Human Resources

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Location: , United States
Job ID: 2019-18018

Job Title - Leave Program Specialist, Remote
Pay Range: $59,326 to $85,429  (min to max)
Savers Benefits
Geographic & job eligibility rules may apply
Healthcare Plans
Comprehensive coverage (medical/dental/vision) at a reasonable cost
Specialized health programs – Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)
Paid Time Off
Sick Pay 
Vacation Pay
  • Paid vacation time begins accruing on hire date
  • Accrual rate ranges from .019 to .038 per regular hour worked
 Holiday Pay
      • Based on position and full-time/part-time status
      • 6 paid holidays plus 1 to 2 additional floating holidays
Team member discounts
Up to 50% off store merchandise
Flexible spending accounts
Use pre-tax dollars for eligible health and day care expenses
Employee Assistance Program (EAP)
A whole suite of free tools and resources to manage life’s challenges and maintain a healthy work-life balance
Life insurance
Company provided peace of mind and the option to purchase a supplemental plan
            Additional Benefits 
Annual Bonus
Performance Merit Increases
Disability Insurance
Parental Leave
Who we are:  
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at 
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
What you can expect:
  • The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
  • To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
  • An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. 
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. 
What you’ll be working on: 
Be a key part of a team that has the strength and support to stay on top of the ever-changing world of absence management in the US.  This is an exciting time for the Leave Team and this position will be involved building and implementing a new HRIS and Leave process for the US Team Members.    
The Leave Specialist administers all types of leave of absence in the US, working with cross functional teams, including payroll, benefits, and compliance.  The Leave Specialist oversees and administers leave requests and accommodations requiring specialized attention, particularly those arising under the Family and Medical Leave Act (FMLA), State Paid Leaves, the Americans with Disabilities Act (ADA), local leave laws, and short-term (STD) or long-term disability (LTD) plans.
  • High degree of professionalism with ability to deal sensitively with confidential material
  • Ensure compliance with federal, state, and local legislation requirements regarding leaves of absence
  • Coordinate cross functionally with payroll, legal and benefits, as necessary
  • Distribute required communications to team members and managers, First notices must be sent within five business days of receipt of request for leave.  Designation notice is sent as soon as the leave has been approved/denied but no longer than 3 days after the First Notice note has been received and reviewed.
  • Provide guidance to team members by responding to their emails or calls within 24 hours and no more than 48 hours of their message as it relates to their leave of absence.
  • Administer leave of absences based on Federal and US State and Local leave regulations and protections, and other applicable laws or company policies
  • Manage the leave administration process from initial notice of the need for leave to the employee’s return to work. Gather and ensure completion of required paperwork, including medical certifications, determine eligibility, designate, or deny leaves as appropriate, recertify, and track and account for time used.
  • Process hours for payroll and coordinate with state disability payments to ensure payroll is in leave compliance 
  • Demonstrated ability to identify and anticipate client needs, convey appropriate options, and make recommendations for implementation
System Administration
  • Process leaves applications in HRIS system with having the ability to use multiple screens to cross function data for accuracy
  • Reporting and metrics on leave case management as required
  • Responsible for pulling information from one system to another and entering the departments tracking sheet daily.
What you have:
  • Extensive knowledge of the leave requirements and other legal protections afforded by the FMLA, ADA, and other applicable laws
  • Excellent English-language written and verbal communication skills, bi-lingual is a plus
  • High attention to detail and ability to manage to deadlines
  • Demonstrated leave administration or similar experience
  • Understanding of employee health and welfare benefit plan structures
  • Excellent Excel skills, and proficiency in office suite or similar software
  • Demonstrated experience working with payroll and/or HRIS systems
  • Strong interpersonal skills with decision-making, problem-solving, and analytical skills
  • Ability to build relationships with and confidence among leaders and employees by being a subject matter expert and delivering consistent results
  • Demonstrated ability to work effectively with all levels of the organization and cross functional teams
  • Ability to thrive within the Savers work environment and culture
  • Ability to think critically and provide appropriate solutions
Minimum Required Education, Training and Experience:
  • Two years of experience in managing leave of absence cases (FMLA, State, STD)  
  • Two years of Human Resources experience 
  • PHR/SPHR or SHRM-CP/SCP (preferred) 
  • Associate or bachelor’s degree (preferred)
Physical & Mental Requirements:
  • Ability to sit, stand, walk, push, pull, reach overhead with hands and arms, and bend to the floor, stoop, kneel or crouch.
  • May need to lift and/or move up to 10 pounds of occasionally
  • Prolonged periods sitting at a desk and working on a computer 
  • Ability to express or exchange ideas by means of the spoken word, with or without accommodation.  
  • Ability to receive detailed information through verbal communication, with or without accommodation.  
  • Ability to receive detailed information visually through written communication (both physical and electronic), with or without accommodation.  
FLSA: Exempt
Travel: None
Work Type/ Location: Remote -  Pacific or Central Time Zone preferred
Savers is an E-Verify employer 
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