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We are a for-profit company that champions reuse. Shopping in our stores doesn’t support any nonprofit, but donating your reusable goods does. We pay nonprofits for your stuff, helping them fund programs in our communities. TVI, Inc. is a registered professional fundraiser where required.

Market Associate - Greater St. Louis area

Business Development

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Location: , United States
Job ID: 2019-2564

Job Description

MARKET ASSOCIATE

 

Summary:

The Market Associates (MA) primary job function is to procure high yield, gently used goods for Savers’ supply channel through the FUNDrive program.  This is achieved through lead generation; connecting with local non- profits who are aligned with Savers values, such as schools, sports teams, religious, health and community organizations.  The MA uses discretion and independent judgement when procuring and developing all relationships and representing the Savers brand.  The MA is responsible for maintaining their own book of business, inclusive of procuring prospects, within legal guidelines, and leads through company approved research and networking, along with establishing a robust referral business. 

The MA reports to the FUNDrive Area Development Manager and is a field-based position that offices out of their home.  The Fundraising dept. is a strategic supply chain channel within the Sourcing division. 

 

Essential Job Functions:

Lead Generation

  • Researches and procures leads (nonprofit customers) in their local market. Methods may be: attending or hosting Networking meetings, approved Social Media and referral programs.
  • Receive and convert leads within Service Level Agreement (SLA) guidelines from various marketing efforts, inclusive but not limited to Facebook, Google Adwords, emails

 

Customer Focus

  • Develops quality relationships through regular follow-up with organizations, measured by; yield per event, referrals and repeat business
  • Builds and maintains strong relationships with Sourcing partners and local store(s) to coordinate and facilitate delivery of FUNDrive results

 

Brand Representation

  • Represents the Savers brand in the community through professional presentations at networking events.
  • Demonstrates and explains Savers business model through informative communication.

 

Technology

  • Thorough use and understanding of the FUNDrive technology platform (CRM and customer facing portal). 
  • Achieves or exceeds contact SLA standards
  • Utilizes CRM service desk and replies to inquiries within the designated time frame
  • Uses reports to analyze and drive business
  • Contact and organization maintenance

 

Deliverables – Achieve/Exceed

 

  • Conversion rate targets
  • Yield expectations
  • New organization growth
  • Individual volume plan/expectations
  • Event forecasting within approved guidelines
  • Targeted use of Social Media Pledge Page

 

Required Knowledge, Skills and Abilities:
 

  • Use of sales life-cycle
  • Ability to discover opportunities and develop a sales pipeline through various social and professional networking methods
  • Ability to communicate effectively and remain calm and courteous
  • A desire to sell and represent the Savers brand
  • Experience with Power Point and giving presentations
  • Ability to talk to multiple levels of an organization
  • Self-starter, solutions focused mindset
  • Working knowledge of sales management technology systems such as CRM/Salesforce
  • Proven ability to achieve goals, analyze reports and drive results through data
  • Excellent time management, project coordination and follow-through skills
  • Ability to work independently and as part of a team
  • Ability to work within Savers culture
  • Ability to influence store activation
  • Experience of not only speaking to groups but to listen effectively
  • Remain flexible and agile

 

 

Minimum Required Education, Training and Experience:

  • 2-3 years prior work experience in sales and/or event planning
  • Sales experience preferred

 

Physical Requirements:

 

  • Transport and Set up a presentation booth (30-45 lbs.)
  • Must be available to work nights and weekends
  • Familiarity with Microsoft Office programs and sales management systems
  • Availability to travel for business meetings 2-4 times a year

 

 

 

FLSA Status

 

  • Exempt (salaried)

 

 

Tools and Equipment Used:

 

  • Laptop or desktop computer
  • Phone
  • Printer

 

Other Information

  • Valid driver’s license and auto insurance
  • Needs to have a vehicle or adequate transportation

 

Travel:

 

  • Availability to travel for business meetings 2-4 times a year

 

Work Address:

 

  • Remote position (working from home) within the Puget Sound

 

 

 

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This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

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