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Production Training Manager

Training and Development

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Location: Bellevue, WA, United States
Job ID: 2019-4788

Production Training Manager - Job Description  


Supports Savers business goals by partnering with store operations management and SSC departments in  

setting learning & development strategy that impacts the effectiveness of store operations. Includes assessing  

training needs and developing and delivering training to increase productivity and performance of store  

production teams and central processing facilities (CPCs). Requires consultation with all levels of management  

in both SSC and the field. This position reports to the Director of Learning & Development.  

Essential Job Functions: Consults with all levels of store operations management to define learning &  

development strategy at all levels of the production teams within the stores and CPCs.  

Consults with SSC management to define department-related learning & development strategy impacting  

store production and central processing. (e.g., Supply Chain, TM Relations, LP, Safety, Risk)  

Designs and develops training programs that meet specific needs of store and CPC production team  

members and management, including video, workbooks, trainer’s guides, PowerPoint presentations, e-  

learning, and job aids.  

Coordinates testing and pilots of training programs to ensure applicability and usability.  

Manages periodic updates of foundational production-related training programs.  

Partners with New Store Training Specialist to adapt and support new store production training.  

Presents training before large and small groups as needed.  

Required Knowledge, Skills and Abilities:  

Advanced knowledge of performance-based instructional design and alternative delivery systems  

Working knowledge of adult learning theory, training methodology and experiential training techniques  

Working knowledge of Microsoft Office including Word, Excel, PowerPoint, Outlook, Teams; webinar  

technology such as RingCentral or Zoom; and Articulate Storyline and Rise  

Demonstrated skills in industrial process documentation  

Demonstrated skills in training and facilitation before large and small groups  

Demonstrated skills in webinar facilitation  

Demonstrated organization skills  

Demonstrated customer service skills  

Ability to interact with all levels of the organization  

Ability to make decisions based on company’s strategic goals, standards, policies, and defined learning  


Ability to work independently or as a member of a team  

Ability to communicate clearly and persuasively, orally and in writing  

Ability to set priorities, meet deadlines and multi-task with minimal supervision  

Ability to be detail-oriented  

Ability to work in alignment with Savers’ purpose and values.  

Page 1 of 2  

This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing  

needs of the organization.  

Production Training Manager - Job Description  

Minimum Required Education, Training and Experience:  

Bachelor’s in Communications or Human Resources, or related field; or a combination of education and  

experience that yields the required knowledge, skills and abilities  

At least 5 years’ experience designing and delivering training. Savers field experience may substitute for  

some of the required training experience.  

Physical Requirements:  

Ability to sit or stand at a computer screen for several hours at a time.  

Ability to express or exchange ideas by means of the spoken word.  

Ability to receive detailed information through verbal communication, and to make the discriminations in  


Ability to receive detailed information visually through written communication (both physical and  


FLSA Status  


Tools and Equipment Used:  

Laptop or desktop computer  



< 5%  

Primarily local car travel for in-store testing/validation of processes and procedures  

Work Address:  

SSC Bellevue, WA and remote  

Page 2 of 2  

This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing  

needs of the organization.  

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